Multi-disciplinary technical professional

Technical skill across systems, equipment, and service.

Joshua D. Crubaugh brings structured troubleshooting to IT support, hands-on maintenance and repair, and customer-facing work.

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Choose the path that fits your role.

Each profile highlights the most relevant experience, skills, projects, and downloadable resume for that kind of work.

IT and Technical Support

Hands-on support across users, endpoints, infrastructure, and day-to-day technical operations, grounded in structured diagnosis and clear documentation.

  • Systems and endpoints
  • Networking and infrastructure
  • Support operations
  • Troubleshooting and automation
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Mechanical and Facilities

Practical facilities, apartment, renovation, and mechanical work focused on finding the cause, completing a durable repair, and checking safe operation.

  • Facilities and property maintenance
  • Renovation and finish work
  • Building systems
  • Mechanical diagnostics and tools
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Customer Service

More than seven years of customer-facing experience across retail, remote technical support, warranty service, and team-lead settings.

  • Customer support
  • Technical and warranty service
  • Daily operations
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Verified strengths

One troubleshooting mindset.

A practical approach that transfers across technology, equipment, facilities, and customer support.

  • A.S. in Information Technology with a 3.78 GPA, Dean's List recognition, and Phi Theta Kappa membership
  • Root-cause troubleshooting across computer, network, electronic, mechanical, equipment, and property systems
  • Remote, telephone, and in-person support backed by clear case and corrective-action documentation
  • Applied process improvement through a deployed workflow-automation application
Abstract blueprint connecting computer systems, mechanical tools, and customer communication
Three specialties connected by diagnosis, clear communication, and careful follow-through.

Selected work

Projects with practical outcomes.

Examples of building, testing, and improving real workflows and repair solutions.

Workflow Automation App

Built and deployed a mobile application that automated cigarette-count reporting and reduced manual data entry by approximately 60%.

  • IT Support
  • Customer Service

CAD and 3D-Printed Repair Components

Designed and produced custom mechanical components for repair and reinforcement, using measurement, CAD modeling, fit validation, and iterative problem solving.

  • IT Support
  • Mechanical and Facilities

Education and credentials

Technical foundation. Professional discipline.

Education, certification, and safety training that support the work shown across this portfolio.

EducationAssociate of Science in Information Technology
Keiser University, Melbourne, Florida — GPA 3.78; Dean's List; Phi Theta Kappa National Honor Society
CertificationCompTIA Healthcare IT Technician (HIT)
Technical certification
CertificationProject Management Professional (PMP®)
PMP No. 736828 — original grant February 2, 2025; expiration February 2, 2029
CertificationOSHA and CPR
Safety and CPR certifications
TrainingDiagnostic and Therapeutic Radiation Administration
Dr. Philips Hospital, 2012

Resume library

Start broad or choose a specialty.

Every download is a public-safe PDF prepared for employers and recruiters. The universal resume provides the fullest overview; three focused versions align with the career paths above.

Compare all four resumes

Public-safe PDF

Universal Resume

Best for roles that value a broad combination of technical support, maintenance, repair, and customer service.

Connect

Have a role that matches?

Contact Joshua directly to discuss the position, required skills, and next steps.

Merritt Island, FLjoshua.crubaugh@outlook.com